Support

Orders and Returns

Do you accept Purchase Orders?
Yes, we do! Please contact us for more details.
My organization is tax exempt. How do I place a tax exempt order?
To place a tax exempt order, please contact us via phone or email and we would be happy to assist you! We will require a copy of your resale certificate in order to make your purchase tax-exempt.
I would like to input FORM3D as a vendor. How can I do this?
We would be happy to become registered as a vendor. Please contact us and we will organise the vendor registration for you as soon as possible!
How can I track my order?
Once your order has been processed for shipment, you will receive an email notification with any relevant tracking information. If you haven't received your tracking information for any reason, please contact us.
Can I change my order after it has been placed / Can I return an item?
If your order has not yet shipped and you would like to add or cancel an item off your order, please notify us immediately and we will do our best to accommodate your request. Orders cancelled after they have been shipped will need to be returned by you and applicable shipping charges will be applied. Refunds will be processed after we have received the material. Open packages with missing quantities cannot be returned.
Do you offer product design or printing services?
Yes! We offer both product design as well as 3D printing services through our sister company FORM3D Solutions Pvt Ltd. In order to know more and get a quote, please contact us on sales@form3d.in or visit www.form3d.in
Can you print samples or provide resin samples?
Please contact us and we will try to help you in any way we can.

Shipping, In-store Pickup, and More

How does shipping work?
Shipping rates are calculated at checkout. We work with a shipping company which will deliver the package to you and will provide a tracking number. We usually ship resins in 1 litre sealed bottles and pigments in 50 ml dropper bottles. For bulk orders, we ship in larger bottles/cans.
How does In-Store Pickup work?
We offer free in-store pickup at our office in Pune by appointment only. You can place your order online and select "in-store pickup" as your shipping option. We will let you know when you can come to pick up your order.
Can I upgrade my order to fast/expedited shipping? / Can I ship my order on my own account?
Yes, we can assist you with an upgrade to expedited shipping! Please contact us to help us find the best shipping options available for you.
If you would like to use your own shipping service, please contact us and we can definitely accommodate your request.
Do you ship internationally?
We currently only ship to locations in India. We will soon have distributors outside India! If you'd like to become a distributor please contact us!

Payments & Taxes

What methods of payment can I use?
We process payments through Shopify. Debit/Credit Cards as well as UPI is accepted. If you would like to pay via direct bank transfer, please contact us with your order and we will process the order and provide you with our bank details. Products will be shipped once payment has been received.
Will you charge GST on my order?
Prices on our website are inclusive of GST. If you would like us to include your GST number on the invoice, please contact us and we will provide you with a GST invoice.
What is FORM3D Chemical's GST number?
Our GST number is 27AADCC0316R1ZJ

FORM3D Chemicals Private Limited was established in 2022. We develop and manufacture photosensitive resins for 3D printing, UV coating, and UV adhesive applications. Our 3D printing resins are compatible with most light based 3D printers (SLA, MSLA, DLP, LCD etc). We have a range of resins with different properties for specific end uses and are constantly innovating to increase our offerings.

Our Team

Our amazing team maintains the quality of the products at every stage of production and ensures our products reach the customers in a timely manner.